Are you training a new staff? Or are you trying to change your IT support? This could really mean risk for your business. You can ask your self why? You will have to understand that there are so many things related to each department that are being shared with the IT support. Hence changing them can be full of risk. Years of experience in service and lots of hard work really illustrates the internet technologies running smoothly.
I would now like to list some of the points which you must consider before making any final decision to bring about a change in the IT support. They are as follows:
1. You should understand what you currently have
You should begin with the inventory of the software and hardware. It would be better if you are able to persuade your current internet technology person to do some documentation with you which will include the network devices as well as the operating system and the application software.
2. Know who’s who
You should have the updated list of business relationship which is functioning well as well as the vendors. Navigating the new changes on IT network is a very tedious and full of surprises. You should properly note down that who are the service providers of the internet, phone, data services, website and email hosting company. You should keep the current service agreement documents updated. You will definitely need to make a thorough knowledge of the service providers and the service which they provide. You should also check the responses of the customer service call. This kind of information is really very important.
3. Back up
This is really one of the important things to make note of. There can be number of questions. For example how are we backed up? How and when do we update it? Which software we use for this? On which hardware do we keep our back up? Who does the verification of the back up?
4. Password
The one thing which is really very important is the password. You really need to know that which person is the in charge of the entire password. You should also know that which password is being accessed by whom and what he really access. While changing the IT support you will have to understand that you will have to change the password again and again.
5. Documents and Disk
It is really very important to make a list of software and hardware being used. You should really have the details of all the licenses. If you will not have the list then more often then not you will end up paying lots of fine.
Apart from all this you will also have to look at some other factors like scheduled maintenance and the security. Then only you can decide to change the IT support.
I would now like to list some of the points which you must consider before making any final decision to bring about a change in the IT support. They are as follows:
1. You should understand what you currently have
You should begin with the inventory of the software and hardware. It would be better if you are able to persuade your current internet technology person to do some documentation with you which will include the network devices as well as the operating system and the application software.
2. Know who’s who
You should have the updated list of business relationship which is functioning well as well as the vendors. Navigating the new changes on IT network is a very tedious and full of surprises. You should properly note down that who are the service providers of the internet, phone, data services, website and email hosting company. You should keep the current service agreement documents updated. You will definitely need to make a thorough knowledge of the service providers and the service which they provide. You should also check the responses of the customer service call. This kind of information is really very important.
3. Back up
This is really one of the important things to make note of. There can be number of questions. For example how are we backed up? How and when do we update it? Which software we use for this? On which hardware do we keep our back up? Who does the verification of the back up?
4. Password
The one thing which is really very important is the password. You really need to know that which person is the in charge of the entire password. You should also know that which password is being accessed by whom and what he really access. While changing the IT support you will have to understand that you will have to change the password again and again.
5. Documents and Disk
It is really very important to make a list of software and hardware being used. You should really have the details of all the licenses. If you will not have the list then more often then not you will end up paying lots of fine.
Apart from all this you will also have to look at some other factors like scheduled maintenance and the security. Then only you can decide to change the IT support.
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